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new colour scans going greyscale

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    new colour scans going greyscale

    new and old scans (using canon colour scanner) in colour are getting converted to greyscale if i open them in irfanview4. Problem started (with irfanview1 or 2 )three weeks ago, after a batch conversion of 30 poor colour scans to greyscales. New scans show in colour immediately after scan, but are greyscale if opened after close scanner. Problem extending to old colour scans if i open them.

    downloaded irfanview4 today to see if problem still occurs. irfanview4 seems to have stopped the problem of corrupting old colour scans, but problem remains with new colour scans. Image information displayed about image inside irfanview says the images have 16.7 million colour levels, but the view is definitely greyscale despite scanning in colour 360 dpi.
    puzzled

    #2
    Did you uncheck box "Load As Grayscale" in Properties - JPG Tab.
    Must be unchecked or color JPG images will all load as black&white.
    Regards

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