Color Displays as grayscale

[Jean]

All of a sudden, pictures/screensavers in color will display and save only as grayscale. I have version 4.58. I have NOT checked either of the 2 buttons that say "display as grayscale" This has only been in the last few days. How can I correct this? PS - I'm a Luddite when it comes to computer and photo technology.

[Bhikkhu Pesala]

Have you checked the box on the JPG save dialog to save images as greyscale?

[Jean]

NO, if that's the button that pops up when trying to save or save as, it is NOT checked.

Nor is the button labeled JPEG/PCD/GIF.

This only started happenng when I updated the Irfanview program as prompted by Irfanview. I am pretty sure I have both the 32 and 64 bit Irfanviews downloaded.
Could it be that downloading an update went to a folder where the other one is, so both are in the same folder and are conflicting with each other? I remember noting that you could have both, but needed them to be in different folders.

Otherwise, do I need to uninstall Irfanview and download it again?

[Jean]

See previous reply, which ran into a server error when I tried to post it.

[Bhikkhu Pesala]

You can install the 32-bit version in C:\Program File (x86) and the 64-bit version in C:\Program Files\

The versions are independent and can both be run at the same time.

I mean this checkbox on the JPG save dialog: