Announcement

Collapse
No announcement yet.

Crash while using FaceRecognition tool

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    Reported Crash while using FaceRecognition tool

    This crash interrupted by outputting the usual windows 7 error dialog, asking to send to microsoft.com or close the program ...
    I closed the program/dialog because I'm sure that irfanview doesn't collaborate with microsoft ....
    This copy/paste MIGHT be useful?

    Problem signature:
    Problem Event Name: BEX
    Application Name: i_view32.exe
    Application Version: 4.51.0.0
    Application Timestamp: 5a952946
    Fault Module Name: FaceDetect.dll
    Fault Module Version: 1.0.0.0
    Fault Module Timestamp: 514c0eea
    Exception Offset: 0000c583
    Exception Code: c0000409
    Exception Data: 00000000
    OS Version: 6.1.7601.2.1.0.256.1
    Locale ID: 1033
    Additional Information 1: 1739
    Additional Information 2: 1739ca20768186bd625a80cc43775c29
    Additional Information 3: 63c8
    Additional Information 4: 63c80c71995d98095ab53d17a704315b

    Ok, before I start to report a detailed analysis on what might have caused this ... I'm going to give a "heads-up" to the possibility that my file(s) naming convention COULD very well have caused the program and\or the DLL software to incorrectly parse the file(s) that I supplied too it.

    An example of the file name(s) which it was attempting to process was (the actual filename[s]that crashed with):

    Carol Goldnerova@indexxx.com.jpg
    Carol@sapphicerotica.com.jpg

    I know that file naming like this in Linux won't cause it to choke on it, while most Windows have had a inherent file naming limitation, since the days of MSDOS, despite the fact that 32/64bit Win processing was supposed to fix that limitation.

    So for the sake of first argument did this cause the crash?

    #2
    I was not able to reproduce the crash here with those file names in C:\TEMP\

    Are the path names very long?
    Before you post ... Edit your profile • IrfanView 4.62 • Windows 10 Home 19045.2486

    Irfan PaintIrfan View HelpIrfanPaint HelpRiot.dllMore SkinsFastStone CaptureUploads

    Comment


      #3
      Originally posted by Bhikkhu Pesala View Post
      I was not able to reproduce the crash here with those file names in C:\TEMP\

      Are the path names very long?
      Those two files are the EXACT files (names) I was working with when the crash occurred. Some file names are longer than these two specified.

      I'm going to disable my antivirus software. Its also possible, that the real-time scanning of Irfanview processing by Kaspersky AV software might have also caused this. I've had to disable scanning of several other softwares because it does cause known interference ....

      Otherwise, running Irfanview with Kaspersky AV; hasn't caused any other problems that I'm aware of ....

      After I rule-out those potential problems, I'll start writing a detailed analysis of the steps I take to recreate the same conditions that would lead-up to duplicating the crash I experienced.

      I'll get back soon ...

      Comment


        #4
        Ok, I added irfanview too my list of program(s) that are NOT real-time scanned by AV software ......

        Now what I did to reproduce the bug

        Steps:
        1. Selected two(2) files in thumbnail list (see 1st_step_second_run.PNG my two files are highlighted)
        Click image for larger version

Name:	1st_step_second_run.PNG
Views:	1
Size:	90.7 KB
ID:	83151
        2. Clicked Menu-> File -> Start Face Detection with Selected Files (see 2nd_step_second_run.PNG shows the dialogbox)
        Click image for larger version

Name:	2nd_step_second_run.PNG
Views:	1
Size:	96.5 KB
ID:	83152
        3. Double-Clicked the thumbnail that I chose (see 3rd_step_second_run.PNG)
        Click image for larger version

Name:	3rd_step_second_run.PNG
Views:	1
Size:	106.4 KB
ID:	83153
        4. Clicked in the right-side frame on the thumbnail that is now titled/highlighted "Unknown" (see 4th_step_second_run.PNG)
        Click image for larger version

Name:	4th_step_second_run.PNG
Views:	1
Size:	122.3 KB
ID:	83154
        5. Entered the text replacing the blue highlighted "Unknown" text in the text box with this text EXACTLY AS SHOWN BELOW.
        Carol Goldnerova (Angelina, Carol G., Carol S, Carola, Clara Goldnerova, Karol, Katy Gold, Klara G, Martina, Nadine, Paola)
        (see 5th_step_second_run.PNG)
        Click image for larger version

Name:	5th_step_second_run.PNG
Views:	1
Size:	123.1 KB
ID:	83155
        6. Clicked the "yes" button and the software seems to "lock up" after I click any element the dialogbox ... notice the "Face Detection/Recognition (NOT RESPONDING)"
        (see 6th_step_second_run.PNG)
        Click image for larger version

Name:	6th_step_second_run.PNG
Views:	1
Size:	125.4 KB
ID:	83156
        I had to goto Windows Task Manager too manually close the program(s) which it then produced this output BEFORE the program(s) shut down:

        Description:
        A problem caused this program to stop interacting with Windows.

        Problem signature:
        Problem Event Name: AppHangB1
        Application Name: i_view32.exe
        Application Version: 4.51.0.0
        Application Timestamp: 5a952946
        Hang Signature: d3a9
        Hang Type: 0
        OS Version: 6.1.7601.2.1.0.256.1
        Locale ID: 1033
        Additional Hang Signature 1: d3a9ad08c48645ff7af7d20f4ab8318b
        Additional Hang Signature 2: 938b
        Additional Hang Signature 3: 938bc31c3298ec98b3cd8d576e52b6a1
        Additional Hang Signature 4: d3a9
        Additional Hang Signature 5: d3a9ad08c48645ff7af7d20f4ab8318b
        Additional Hang Signature 6: 938b
        Additional Hang Signature 7: 938bc31c3298ec98b3cd8d576e52b6a1

        Read our privacy statement online:


        If the online privacy statement is not available, please read our privacy statement offline:
        C:\Windows\system32\en-US\erofflps.txt

        Comment


          #5
          I was able to reproduce the problem after again starting a new session of irfanview, then using the face recognition tool. This time it worked for a while and then abruptly crashed ....

          Click image for larger version

Name:	Locked-Up_After_Again.PNG
Views:	1
Size:	301.6 KB
ID:	83157
          Click image for larger version

Name:	Task Manager showing lock-up.PNG
Views:	1
Size:	24.6 KB
ID:	83158

          Locked up again after no appearant reason AFTER adding 119 thumbnails from the list and editing/adding new thumbnails to the database, output after using Task Manager:

          Description:
          A problem caused this program to stop interacting with Windows.

          Problem signature:
          Problem Event Name: AppHangB1
          Application Name: i_view32.exe
          Application Version: 4.51.0.0
          Application Timestamp: 5a952946
          Hang Signature: d3a9
          Hang Type: 0
          OS Version: 6.1.7601.2.1.0.256.1
          Locale ID: 1033
          Additional Hang Signature 1: d3a9ad08c48645ff7af7d20f4ab8318b
          Additional Hang Signature 2: 0470
          Additional Hang Signature 3: 0470bfc5e9dab648f9d7160ee743f4d7
          Additional Hang Signature 4: d3a9
          Additional Hang Signature 5: d3a9ad08c48645ff7af7d20f4ab8318b
          Additional Hang Signature 6: 0470
          Additional Hang Signature 7: 0470bfc5e9dab648f9d7160ee743f4d7

          Read our privacy statement online:


          If the online privacy statement is not available, please read our privacy statement offline:
          C:\Windows\system32\en-US\erofflps.txt
          Last edited by Spaz; 26.07.2018, 07:02 AM. Reason: added one more photo attachment

          Comment

          Working...
          X