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Thread: image comment inaccessible on moving computers

  1. #1

    Question image comment inaccessible on moving computers

    I often comment on jpg photos using image/information/comment. However, after moving files from a laptop with Windows 10 (2010) to W10 (2013), not only can I no longer add comments to new photos, but comments on old photos moved across are also inaccessible.

    How can I add comments to jpg files now? And can I retrieve them from old photos?
    Last edited by Bhikkhu Pesala; 07.05.2020 at 03:39 PM. Reason: Fixed typos

  2. #2
    Multiple User Kuki Dent's Avatar
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    I can imagine two reasons for this problem:
    1) you use a very old version of IrfanView on the second device. The latest version is 4.54.
    2) you don't have full access rights to IrfanView or the images. Always install IrfanView as admin.
    BTW: You saved the images after you added the comments?
    Last edited by Kuki Dent; 07.05.2020 at 04:03 PM.
    Win 10/64 Home v1909 IrfanView 4.54/32
    Hate has caused a lot of problems in this world, but it has not solved one yet. (Maya Angelou)

  3. #3
    Moderator Enterprise User Bhikkhu Pesala's Avatar
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    How did you add the comments?

    Open the JPG image in IrfanView, check the image properties, and look at the comments.

  4. #4

    Default

    Thank you, but I can't even access Comment to add one yet - window says "Comment not available". How do I set Comment ON?

  5. #5
    Moderator Enterprise User Bhikkhu Pesala's Avatar
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    Do you have write permission for the folder or drive where the image is saved?

    Adding comments writes the new data to the JPG file.

  6. #6
    Power User j7n's Avatar
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    Is METADATA.DLL installed and loading under Help > Installed Plugins...

    The message "No comment available" comes up only if this plugin isn't installed. If the file is read-only, the comment dialog will say so.

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