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Thread: Irfanview 4.54 is removed by Windows 10

  1. #1
    IV Beginner ineuw's Avatar
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    Default Irfanview 4.54 is removed by Windows 10

    This is the second time today that Windows 10 1909 uninstalled Irfanview 4.54 64bit.
    Discovered it when the message said that i_view.exe does not exist.
    Searched the system and found the following Report.wer in the
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive \Critical_i_view64.exe_30f01655894314f6c56a4582748 2cd599922295_d322c6cc_e3b01bea-98d6-4ea7-896a-5452dc16b53e

    Code:
    Version=1
    EventType=AppHangB1
    EventTime=132392839217307347
    ReportType=1
    Consent=1
    UploadTime=132392839218315447
    ReportStatus=268435456
    ReportIdentifier=e3b01bea-98d6-4ea7-896a-5452dc16b53e
    IntegratorReportIdentifier=cf9511cb-4b2c-4fbe-879a-02e2cfbd6a22
    Wow64Host=34404
    NsAppName=i_view64.exe
    OriginalFilename=i_view64.exe
    AppSessionGuid=000000ec-0001-0195-ec49-596c8c5ad601
    TargetAppId=W:00068e46ce8e0176de36f01f016cfcfc2c7d00000904!000064c17c8cd321998c573a4826724153ecacc86375!i_view64.exe
    TargetAppVer=2019//12//11:13:31:50!23ea90!i_view64.exe
    BootId=4294967295
    TargetAsId=1227
    UserImpactVector=269484304
    EtwNonCollectReason=1
    Response.BucketId=e897790947b063ba212b2174e3e50311
    Response.BucketTable=5
    Response.LegacyBucketId=1237119308566692625
    Response.type=4
    Sig[0].Name=Application Name
    Sig[0].Value=i_view64.exe
    Sig[1].Name=Application Version
    Sig[1].Value=4.54.0.0
    Sig[2].Name=Application Timestamp
    Sig[2].Value=5df0efc6
    Sig[3].Name=Hang Signature
    Sig[3].Value=012e
    Sig[4].Name=Hang Type
    Sig[4].Value=67247104
    DynamicSig[1].Name=OS Version
    DynamicSig[1].Value=10.0.18363.2.0.0.256.48
    DynamicSig[2].Name=Locale ID
    DynamicSig[2].Value=1033
    DynamicSig[22].Name=Additional Hang Signature 1
    DynamicSig[22].Value=012e6585b876e780acfca3642503178a
    DynamicSig[23].Name=Additional Hang Signature 2
    DynamicSig[23].Value=9a36
    DynamicSig[24].Name=Additional Hang Signature 3
    DynamicSig[24].Value=9a361cad7c1953484e9503d5c493b28b
    DynamicSig[25].Name=Additional Hang Signature 4
    DynamicSig[25].Value=012e
    DynamicSig[26].Name=Additional Hang Signature 5
    DynamicSig[26].Value=012e6585b876e780acfca3642503178a
    DynamicSig[27].Name=Additional Hang Signature 6
    DynamicSig[27].Value=9a36
    DynamicSig[28].Name=Additional Hang Signature 7
    DynamicSig[28].Value=9a361cad7c1953484e9503d5c493b28b
    UI[3]=IrfanView 64-bit is not responding
    UI[4]=If you close the program, you might lose information.
    UI[5]=Close the program
    UI[6]=Close the program
    State[0].Key=Transport.DoneStage1
    State[0].Value=1
    OsInfo[0].Key=vermaj
    OsInfo[0].Value=10
    OsInfo[1].Key=vermin
    OsInfo[1].Value=0
    OsInfo[2].Key=verbld
    OsInfo[2].Value=18363
    OsInfo[3].Key=ubr
    OsInfo[3].Value=900
    OsInfo[4].Key=versp
    OsInfo[4].Value=0
    OsInfo[5].Key=arch
    OsInfo[5].Value=9
    OsInfo[6].Key=lcid
    OsInfo[6].Value=1033
    OsInfo[7].Key=geoid
    OsInfo[7].Value=39
    OsInfo[8].Key=sku
    OsInfo[8].Value=48
    OsInfo[9].Key=domain
    OsInfo[9].Value=0
    OsInfo[10].Key=prodsuite
    OsInfo[10].Value=256
    OsInfo[11].Key=ntprodtype
    OsInfo[11].Value=1
    OsInfo[12].Key=platid
    OsInfo[12].Value=10
    OsInfo[13].Key=sr
    OsInfo[13].Value=0
    OsInfo[14].Key=tmsi
    OsInfo[14].Value=215020
    OsInfo[15].Key=osinsty
    OsInfo[15].Value=2
    OsInfo[16].Key=iever
    OsInfo[16].Value=11.900.18362.0-11.0.195
    OsInfo[17].Key=portos
    OsInfo[17].Value=0
    OsInfo[18].Key=ram
    OsInfo[18].Value=16041
    OsInfo[19].Key=svolsz
    OsInfo[19].Value=111
    OsInfo[20].Key=wimbt
    OsInfo[20].Value=0
    OsInfo[21].Key=blddt
    OsInfo[21].Value=190318
    OsInfo[22].Key=bldtm
    OsInfo[22].Value=1202
    OsInfo[23].Key=bldbrch
    OsInfo[23].Value=19h1_release
    OsInfo[24].Key=bldchk
    OsInfo[24].Value=0
    OsInfo[25].Key=wpvermaj
    OsInfo[25].Value=0
    OsInfo[26].Key=wpvermin
    OsInfo[26].Value=0
    OsInfo[27].Key=wpbuildmaj
    OsInfo[27].Value=0
    OsInfo[28].Key=wpbuildmin
    OsInfo[28].Value=0
    OsInfo[29].Key=osver
    OsInfo[29].Value=10.0.18362.900.amd64fre.19h1_release.190318-1202
    OsInfo[30].Key=buildflightid
    OsInfo[31].Key=edition
    OsInfo[31].Value=Professional
    OsInfo[32].Key=ring
    OsInfo[32].Value=Retail
    OsInfo[33].Key=expid
    OsInfo[34].Key=containerid
    OsInfo[35].Key=containertype
    OsInfo[36].Key=edu
    OsInfo[36].Value=0
    FriendlyEventName=Stopped responding and was closed
    ConsentKey=AppHangXProcB1
    AppName=IrfanView 64-bit
    AppPath=C:\Program Files\IrfanView\i_view64.exe
    ReportDescription=A problem caused this program to stop interacting with Windows.
    NsPartner=windows
    NsGroup=windows8
    ApplicationIdentity=865E1B295244C832C385727ADB5983B2
    MetadataHash=1400023096
    Last edited by ineuw; 25.07.2020 at 11:58 PM. Reason: solved
    Irfanview 4.54, Win 10 Pro 64bit 16gb RAM, Intel UHD graphics

  2. #2
    Moderator Enterprise User Bhikkhu Pesala's Avatar
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    Default

    I have never seen it happen here in Windows 10 Home.

    Send a bug report to Irfan Skiljan and let us know what he says. If it is a common problem, he has probably received previous reports.

  3. #3
    IV Beginner ineuw's Avatar
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    Default

    Quote Originally Posted by Bhikkhu Pesala View Post
    I have never seen it happen here in Windows 10 Home.

    Send a bug report to Irfan Skiljan and let us know what he says. If it is a common problem, he has probably received previous reports.
    I will do that. Thanks
    Irfanview 4.54, Win 10 Pro 64bit 16gb RAM, Intel UHD graphics

  4. #4
    IV Beginner ineuw's Avatar
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    Default

    Resolved. This was caused by a corrupt data drive where the images are stored. chkdsk repaired it.
    Irfanview 4.54, Win 10 Pro 64bit 16gb RAM, Intel UHD graphics

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