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    Crashed on Install

    I hope I'm doing this right.

    Win7 32, Intel Core Duo2 P8400 2.27GHz, 2 GB RAM, irfran 4.25

    I am able to install the program fine, but when I try to run it at all, the program crashes. I've redownloaded and reinstalled multiple times and I cannot get it to work. This is the error I receive whenever I try to run the program:

    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: i_view32.exe
    Application Version: 4.2.5.0
    Application Timestamp: 4a361f6a
    Fault Module Name: StackHash_2827
    Fault Module Version: 6.1.7600.16385
    Fault Module Timestamp: 4a5bdadb
    Exception Code: c0000374
    Exception Offset: 000c283b
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 1033
    Additional Information 1: 2827
    Additional Information 2: 282732b357c69d2949f5c5d2dea679f5
    Additional Information 3: ecc6
    Additional Information 4: ecc610d5e8867af4ecc45e28df1c4041

    Has anyone ever seen this before? Thank you for your time.

    #2
    Welcome to the Forum, cokebotle. I have NEVER had a crash with IrfanView. I have even run it under Windows 7 Release Candidate (32 Bit) and it ran just as smooth! Hopefully, someone here can pinpoint the problem quickly.

    Meanwhile, do check out whether your copy is uncorrupted - download it again from the mirrors listed on the IrfanView website, along with the Plug-ins for Version 4.25.

    Try installing the same copy on a different machine - does that machine too crash?

    Best of Luck!
    Download IrfanView Help Manual from:
    IrfanView Website - Here
    Sam_Zen's Website - Here
    Author's Website - Here

    Comment


      #3
      I don't know why it keeps crashing. I tried to download from another site, again, and also installed the plugins this time, but it still crashed when I tried to open it.

      It's the same error as before. Maybe it's my version of Windows 7? I'm running Ultimate, but I don't know if that would really make any difference. Maybe Picasa?

      Comment


        #4
        Personally, I do not use Picasa, so can't assist you on that score. I did use IrfanView on the Release Candidate of Windows 7 - and that was the Ultimate edition too - and had no problems whatsoever. Do try installing the crashing copy of IrfanView (with or without the Plug-ins) on another Computer? Does that too crash?
        Download IrfanView Help Manual from:
        IrfanView Website - Here
        Sam_Zen's Website - Here
        Author's Website - Here

        Comment


          #5
          This is really the only computer I have. I downloaded it from at least 3 different mirrors, and all crash. At first, I only installed the main program, but then also tried to install the plugins before I ran it. No matter what it crashes.

          I'll try to email a copy of the program to my parents and see if it works on their computer...

          Edit: Couldn't email the exe file, so my parents just downloaded from CNet (which I also used more than once) and the file installed correctly. Could it be some extra files I'm missing? This is a new install of Windows 7.
          Last edited by cokebotle; 07.03.2010, 02:24 PM.

          Comment


            #6
            Ah well, it is impossible that your IrfanView Install file is infected, if you have downloaded it from any of the mirrors on the IrfanView website. It could have got corrupted while downloading, but that is unlikely too, since you have downloaded it multiple times.

            Again, it is your IrfanView that is causing the crash, not the Plug-ins. Do check out whether your parents are able to use it without crashing. For your information, I am attaching screenshots of the Properties of both IrfanView Setup and Plug-In files (under Windows XP's interface). Are your files the same size?
            Attached Files
            Download IrfanView Help Manual from:
            IrfanView Website - Here
            Sam_Zen's Website - Here
            Author's Website - Here

            Comment


              #7
              I am aware that it's IrfanView that's causing the crash. My parents were able to install and open the program with no errors. I cannot even open the program. I get an error with the same information that I posted above.

              I have now downloaded and installed the file multiple times, and it still crashes. My properties window is exactly the same as yours. It has to be some sort of program that I have installed, or don't have installed. Is there anything else that is required for the program to run?

              Comment


                #8
                IrfanView requires the 1.29 MB Exe file alone. Sorry I can't think of any other reason why it does not run on your Computer...
                Download IrfanView Help Manual from:
                IrfanView Website - Here
                Sam_Zen's Website - Here
                Author's Website - Here

                Comment


                  #9
                  Ok, well thanks for the help anyways.

                  There's gotta be something I'm running that makes it crash then. I just gotta figure it out...

                  Comment


                    #10
                    I guess so. Best of Luck!
                    Download IrfanView Help Manual from:
                    IrfanView Website - Here
                    Sam_Zen's Website - Here
                    Author's Website - Here

                    Comment


                      #11
                      Yeah, it does it for me too when doing certain operations

                      I can start irfanview and do basic viewing and adjusting contrast, etc without too many problems but as soon as I start editing images, it's sure to crash. To recreate [more] reliably do following:
                      1) Open file, rescale 1024x768, sharpen, save overwriting original, right-arrow (next file),
                      2) rescale 1024x768, sharpen, F12, Add text to image
                      3) CRASH. If not, repeat a few more #2's and it will DEFINITELY crash for me.

                      I find it very interesting that crash reason is always the same and offset stays very consistent, even across versions.

                      BTW, I'm running Windows 7 64 bit (that seems to be key), vanilla system, plenty ram & disk.

                      Since can't seem to attach a txt file, contents below:


                      ======================================= 4.28 ===================================
                      =============== Exception Offset: 000cea27
                      Problem signature:
                      Problem Event Name: APPCRASH
                      Application Name: i_view32.exe
                      Application Version: 4.2.8.0
                      Application Timestamp: 4d08e831
                      Fault Module Name: StackHash_6095
                      Fault Module Version: 6.1.7600.16695
                      Fault Module Timestamp: 4cc7ab86
                      Exception Code: c0000374
                      Exception Offset: 000cea27
                      OS Version: 6.1.7600.2.0.0.256.4
                      Locale ID: 1033
                      Additional Information 1: 6095
                      Additional Information 2: 609547b581279f60bb46426a26921ff8
                      Additional Information 3: 1d4f
                      Additional Information 4: 1d4f00e873305eeb452f08ae5c60e7cd

                      Problem signature:
                      Problem Event Name: APPCRASH
                      Application Name: i_view32.exe
                      Application Version: 4.2.8.0
                      Application Timestamp: 4d08e831
                      Fault Module Name: StackHash_6095
                      Fault Module Version: 6.1.7600.16695
                      Fault Module Timestamp: 4cc7ab86
                      Exception Code: c0000374
                      Exception Offset: 000cea27
                      OS Version: 6.1.7600.2.0.0.256.4
                      Locale ID: 1033
                      Additional Information 1: 6095
                      Additional Information 2: 609547b581279f60bb46426a26921ff8
                      Additional Information 3: 1d4f
                      Additional Information 4: 1d4f00e873305eeb452f08ae5c60e7cd

                      =============== Exception Offset: 000ce653

                      Problem Event Name: APPCRASH
                      Application Name: i_view32.exe
                      Application Version: 4.2.8.0
                      Application Timestamp: 4d08e831
                      Fault Module Name: StackHash_6095
                      Fault Module Version: 6.1.7601.17514
                      Fault Module Timestamp: 4ce7ba58
                      Exception Code: c0000374
                      Exception Offset: 000ce653
                      OS Version: 6.1.7601.2.1.0.256.4
                      Locale ID: 1033
                      Additional Information 1: 6095
                      Additional Information 2: 609547b581279f60bb46426a26921ff8
                      Additional Information 3: 1d4f
                      Additional Information 4: 1d4f00e873305eeb452f08ae5c60e7cd

                      Problem Event Name: APPCRASH
                      Application Name: i_view32.exe
                      Application Version: 4.2.8.0
                      Application Timestamp: 4d08e831
                      Fault Module Name: StackHash_6095
                      Fault Module Version: 6.1.7601.17514
                      Fault Module Timestamp: 4ce7ba58
                      Exception Code: c0000374
                      Exception Offset: 000ce653
                      OS Version: 6.1.7601.2.1.0.256.4
                      Locale ID: 1033
                      Additional Information 1: 6095
                      Additional Information 2: 609547b581279f60bb46426a26921ff8
                      Additional Information 3: 1d4f
                      Additional Information 4: 1d4f00e873305eeb452f08ae5c60e7cd

                      Problem Event Name: APPCRASH
                      Application Name: i_view32.exe
                      Application Version: 4.2.8.0
                      Application Timestamp: 4d08e831
                      Fault Module Name: StackHash_6095
                      Fault Module Version: 6.1.7601.17514
                      Fault Module Timestamp: 4ce7ba58
                      Exception Code: c0000374
                      Exception Offset: 000ce653
                      OS Version: 6.1.7601.2.1.0.256.4
                      Locale ID: 1033
                      Additional Information 1: 6095
                      Additional Information 2: 609547b581279f60bb46426a26921ff8
                      Additional Information 3: 1d4f
                      Additional Information 4: 1d4f00e873305eeb452f08ae5c60e7cd

                      Problem Event Name: APPCRASH
                      Application Name: i_view32.exe
                      Application Version: 4.2.8.0
                      Application Timestamp: 4d08e831
                      Fault Module Name: StackHash_6095
                      Fault Module Version: 6.1.7601.17514
                      Fault Module Timestamp: 4ce7ba58
                      Exception Code: c0000374
                      Exception Offset: 000ce653
                      OS Version: 6.1.7601.2.1.0.256.4
                      Locale ID: 1033
                      Additional Information 1: 6095
                      Additional Information 2: 609547b581279f60bb46426a26921ff8
                      Additional Information 3: 1d4f
                      Additional Information 4: 1d4f00e873305eeb452f08ae5c60e7cd

                      Problem Event Name: APPCRASH
                      Application Name: i_view32.exe
                      Application Version: 4.2.8.0
                      Application Timestamp: 4d08e831
                      Fault Module Name: StackHash_b7de
                      Fault Module Version: 6.1.7601.17514
                      Fault Module Timestamp: 4ce7ba58
                      Exception Code: c0000374
                      Exception Offset: 000ce653
                      OS Version: 6.1.7601.2.1.0.256.4
                      Locale ID: 1033
                      Additional Information 1: b7de
                      Additional Information 2: b7de51d385d8843b01c5b7702cd9b949
                      Additional Information 3: d48f
                      Additional Information 4: d48f876e23eb279ffdb08f4ad0484e9d

                      ======================================= 4.30 ===================================
                      =============== Exception Offset: 000ce653

                      Problem Event Name: APPCRASH
                      Application Name: i_view32.exe
                      Application Version: 4.3.0.0
                      Application Timestamp: 4df9e6d8
                      Fault Module Name: StackHash_6dfb
                      Fault Module Version: 6.1.7601.17514
                      Fault Module Timestamp: 4ce7ba58
                      Exception Code: c0000374
                      Exception Offset: 000ce653
                      OS Version: 6.1.7601.2.1.0.256.4
                      Locale ID: 1033
                      Additional Information 1: 6dfb
                      Additional Information 2: 6dfbb76818baf47dcf7f98520e227084
                      Additional Information 3: f425
                      Additional Information 4: f425de8461626eeebe435c6db829cfd3

                      Problem signature:
                      Problem Event Name: APPCRASH
                      Application Name: i_view32.exe
                      Application Version: 4.3.0.0
                      Application Timestamp: 4df9e6d8
                      Fault Module Name: StackHash_bf98
                      Fault Module Version: 6.1.7601.17514
                      Fault Module Timestamp: 4ce7ba58
                      Exception Code: c0000374
                      Exception Offset: 000ce653
                      OS Version: 6.1.7601.2.1.0.256.4
                      Locale ID: 1033
                      Additional Information 1: bf98
                      Additional Information 2: bf9866678386320e5c555d48fbb6b71d
                      Additional Information 3: f078
                      Additional Information 4: f078fba6685278e36c7f1616f0723828

                      To recreate [more] reliably do following:
                      1) Open file, rescale 1024x768, sharpen, save overwriting original, right-arrow (next file),
                      2) rescale 1024x768, sharpen, F12, Add text to image
                      3) CRASH. If not, repeat a few more #2's and it will DEFINITELY crash for me.

                      Problem signature:
                      Problem Event Name: APPCRASH
                      Application Name: i_view32.exe
                      Application Version: 4.3.0.0
                      Application Timestamp: 4df9e6d8
                      Fault Module Name: StackHash_bf98
                      Fault Module Version: 6.1.7601.17514
                      Fault Module Timestamp: 4ce7ba58
                      Exception Code: c0000374
                      Exception Offset: 000ce653
                      OS Version: 6.1.7601.2.1.0.256.4
                      Locale ID: 1033
                      Additional Information 1: bf98
                      Additional Information 2: bf9866678386320e5c555d48fbb6b71d
                      Additional Information 3: f078
                      Additional Information 4: f078fba6685278e36c7f1616f0723828

                      Comment

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