Solved Only Black Images from Batch Conversion Output

[moon]

I have IrfanView on my desktop and on my laptop. Using my laptop batch conversion of multiple images from one format into another or resizing works without issue, on my desktop it only outputs black images. I went through the settings and they're the same on both machines. The desktop is a fairly new install.

[Bhikkhu Pesala]

Not enough information to do on. Show us a screenshot of the Advanced Batch dialog, and attach an exported file.

[moon]

[Bhikkhu Pesala]

You have set the custom colours to 0, the resulting image has just one colour. Any colour you like as long as it is black ?

[moon]

Doesn't seem to matter:






?

[JendaLinda]

What's the source image format? Do the pictures display correctly in IrfanView?

[moon]

They display in the selection pane, however the preview pane shows the output photos as being black. What's weird is I have the same install of irfanview with the same settings on my laptop and it will convert the photos just fine. The source format is *.heic the output format is *.jpg. Handles this on the laptop with out issue, on the desktop I just get black images.

**edit**

Edit to this, I just ran this again using *.jpg files and just doing a batch conversion to reduce the size to 1024 x 768 and the outputs were fine. Are there libraries for picture formats I might have to install, or something similar? I'm not very familiar with these types of things.

[JendaLinda]

IrfanView relies on Windows Imaging Component to load HEIC images. You need to install these components from Microsoft Store to open HEIC images:
HEIF Image Extensions
HEVC Video Extensions

[moon]

I haven't used this computer for a hot minute so I apologize I didn't respond with thanks earlier for everyone who responded.

If anyone else runs into this issue and doesn't want to pay microsoft a b.s. microtransaction fee here's another link: https://codecpack.co/download/hevc-v...xtensions.html

Thank you again to everyone who responded.